HNS miner FAQs
Prepare stable network and power supply, provide a ventilated environment. These are necessary conditions for the operation of the miner.
It is necessary to check whether the appearance is abnormal before operation, gently shake the miner to check whether there is a sound of metal parts falling off.
Goldshell miner software can only run under windows at present. But you can use other open source software to run on Macos and Linux. Please refer to:
HNS open source mining software Handymainer has integrated the latest support for Goldshell HS1 series miners.
Command line version:https://github.com/HandyMiner/HandyMiner-Goldshell-CLI
Artistic interface version:https://github.com/HandyMiner/HandyMiner-Goldshell-GUI
HandyMiner supports Windows, Linux, MacOS, and open source code, which means that HS1’s dependence on the computer system is further reduced, and users have more choices in mining software.
First you need to apply for an HNS wallet address, and then select a pool which support HNS. (Dxpool is recommended in China, after applying for the account, the HNS generated will be automatically saved in dxpool’s wallet.)
After connecting the power supply and USB cable, a machine icon will appear on the interface. After setting up the pool, click the start mining icon, the blue indicator light will flash quickly, and the software interface will generate a hashrate curve, which proves that the equipment has started to run.
It might because the computer does not have the corresponding driver installed. You can download the corresponding driver from the official website. After installation, restart the computer and open the software again.
Check whether the driver is correctly installed. If it is, you can try to restart the computer, plug in and out the miner again.
Check whether the setting of the pool is correct and fill in the parameters in strict accordance with the official website tutorial. It should be noted that different pools have different parameter settings.
It is recommended to download the driver wizard to automatically detect and install the required driver when the miner is connected.
Check the status of the device indicator. If the red and green lights are both not on, try to check the power supply or replace the power supply.
If your laptop or PC turns on the auto sleep mode, HS1 will not be able to control mining.
Please keep the computer running at all times. If not, try to update to the latest firmware version.
After the operation, hashrate will have some delay at the pool. (delays vary from pool to pool.)
You can first detect whether the network fluctuates greatly. If it is a network problem, you can contact the local operator to solve it. If the network is normal, but the computing power still fluctuates greatly, you can contact Goldshell customer service for consultation.
It is determined that the LED fault, but it does not affect the use. the controller can be repaired if needed.(the same with the chip board).
Check whether the official power supply is used and whether the power supply voltage is normal.
Check whether the ambient temperature is normal and whether the power supply in the room is suitable for the operation of miner(2000W). If all are normal, repair the whole miner is allowed.
Check whether the official power supply is used. If the ambient is normal, repair is allowed.
Check whether the board is working. If the computing board is not in working state, the following steps should be taken: disconnect the power supply, cross exchange the wiring between the fault computing board and the controller with the adjacent boards, and take photos. Our staff will check whether the fault baffle board was displaced. If it is determined the computing board problem, we will repair the computing board. If it is not displaced, the controller is judged to be faulty and the controller will be repaired.